Work by the firm ended up crooked, cracked, slippery, riddled with holes or 'unusable'.
Residents from areas such as Hartlepool and Country Durham complained after paying for improvements to driveways, paths, patios and garages, some having been cold-called. When they complained they were ignored, dismissed or fobbed off with excuses or false promises between 20, Teesside Crown Court heard. Rebecca Wilson, 40, from Redcar, let Riverside Resin Ltd sign up homeowners then leave them with poor, faulty, unfinished or non-existent work - costing 16 victims at least £100,000 over two years. A company director who defrauded 16 householders out of tens of thousands of pounds for dodgy home improvement work has been jailed.